Returns & Exchanges

At Chico Chai, we want to provide every customer with the best product. To maintain our commitment to quality, we do not offer returns or exchanges for any of our chai products. We apologize for any inconvenience this may cause and appreciate your understanding.

Estimated Shipping Times

For all orders, the estimated shipping time is 3-5 business days.

Please note that these are approximate delivery times, and actual delivery may vary depending on location.

Exceptions

In the rare event that you receive a damaged or defective product, please contact us within 7 days of receiving your order. We will work with you to provide a solution.

Contact Us

If you have any questions or concerns regarding our products, your order, or shipping times, please feel free to reach out to carlyn@chicochai.com.